Elevator and Escalator Outages
Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.
BVG Muva lift substitute service
Elevator defective? There is a remedy!
With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:
- S1 between Brandenburger Tor and Wittenau
- S2 between Brandenburger Tor and Tegel and between Attilastraße and Schichauweg
- S25 / S26 between Brandenburger Tor and Bornholmer Straße
- S3 / S5 / S7 / S75 und S9 between Hauptbahnhof and Friedrichsfelde Ost or rather Karlshorst
- S41 / S42 between Frankfurter Allee and Wedding
- S8 / S85 between Frankfurter Allee and Wittenau or rather Bornholmer Straße.
- U1 / U3: between Warschauer Straße and Kottbusser Tor
- U2: between Klosterstraße and Schönhauser Allee
- U5: between Hauptbahnhof and Biesdorf-Süd
- U6: between Unter den Linden and Kurt-Schumacher-Platz
- U7: between Südstern and Karl-Marx-Straße
- U8: between Wittenau and Hermannstraße
- U9: between Osloer Straße and Leopoldplatz
S+U Alexanderplatz
Escalators
Urban transport
- Upwards from foyer building to S-Bahn platform, track 3 and 4 (near by the lockers). not available
Anhalter Bahnhof
Escalators
Regional traffic / long-distance traffic
- von EG zu UG not available (under construction)
Babelsberg
Elevators
Urban transport
- Between Karl-Liebknecht-Straße / Rudolf-Breitscheid-Straße and S-Bahn platform (west corner of the platform) not available (under construction) Aufzugtausch bis vsl. Ende Mai 2024
Betriebsbahnhof Rummelsburg
Elevators
Urban transport
- Between S-Bahn platform and Zobtener Straße / Hönower Weg not available
Botanischer Garten
Elevators
Urban transport
- Between S-Bahn platform (südwestern corner of the platform) and Enzianstreet (streetnbrücke) not available (under construction) Neubau der Moltkebrücke (Straßenüberführung) - kein barrierefreier Zugang bis vsl. Frühjahr 2024
Bundesplatz
Elevators
Urban transport
- Between U-platform (südliches platformende, Züge in Fahrtdirection Osloer street) sowie Bandesallee and S-Bahn platform (western corner of the platform) not available
- Between U-platform (nördliches platformende, Züge in Fahrtdirection Rathaus Steglitz) sowie Bandesallee and S-Bahn platform (western corner of the platform) not available
Charlottenburg
Elevators
Regional traffic / long-distance traffic
- Entrance between Gervinusstraße / Lewishamstraße, regional- and mainline rail platform, track 1 and 2 not available
Friedenau
Elevators
Urban transport
- Between pedestrian tunnel from Dürerplatz / Rembrandtstraße and S-Bahn platform (southwest corner of the platform) not available Materialbestellung
Frohnau
Elevators
Urban transport
- Between S-Bahn platform (northern corner of the platform) and foyer of the train station not available
Gesundbrunnen
Elevators
Urban transport
- between ground floor - platform 3/4 (S-Bahn) - basement not available
Regional traffic / long-distance traffic
- Between station forecourt and regional- and mainline rail rail platform, track 7 and 8, as well as pedestrian tunnel to the underground not available
Escalators
Urban transport
- From S-Bahn platform, track 1 and 2 (centre of the platform) downwards station forecourt not available
Regional traffic / long-distance traffic
- From pedestrian tunnel upwards to regional- and mainline rail rail platform, track 7 and 8 (centre of the platform) currently no access for technical Information
Hauptbahnhof
Elevators
Regional traffic / long-distance traffic
- Between lower level 2 (lower platform level track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (S-Bahn platform, track 15 and 16, centre of the platform) not available
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform) not available
- Parking garage from lower level 3, lower level 2, to lower level 1 ( P -3 to P - 1) not available
Escalators
Urban transport
- From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near by "S-Bahn-Kundenzentrum") currently no access for technical Information
Regional traffic / long-distance traffic
- From lower level 2 (lower platform, track 1 and 2, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage) not available
- From lower level 1 upwards to main floor (EG) not available
Hohenzollerndamm
Elevators
Urban transport
- Between S-Bahn platform (southeast corner of the platform) and Hohenzollerndamm not available
Innsbrucker Platz
Elevators
Urban transport
- Foyer of the station and S-Bahn platform (east corner of the platform) not available
Jannowitzbrücke
Escalators
Urban transport
- From entrance hall of the station upwards to S-Bahn platform (western corner of the platform) not available
Jungfernheide
Escalators
Urban transport
- Crossover from underground platform upwards to S-Bahn platform, track 5 and 6 not available
Regional traffic / long-distance traffic
- Crossover from underground platform upwards to regional- and mainline rail platform, track 3 and 4 not available
Königs Wusterhausen
Elevators
Regional traffic / long-distance traffic
- to platform 2/3 not available
Lichterfelde Süd
Elevators
Urban transport
- Between entrance Fürstenstraße / Holtheimer Weg and pedestrian tunnel not available
- Between pedestrian tunnel and S-Bahn platform (northern corner of the platform) not available
Messe Nord / ICC (Witzleben)
Escalators
Urban transport
- From S-Bahn platform track 1/2 (south corner of the platform) upwards to the main hall (Neue Kantstraße) not available
Neukölln
Escalators
Urban transport
- Between the foyer of the station upwards to S-Bahn platform (western corner of the platform) not available
Ostbahnhof
Escalators
Regional traffic / long-distance traffic
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
Ostkreuz
Escalators
Regional traffic / long-distance traffic
- Between S-Bahn platform track 11/12 (Ringbahn) to S-Bahn platform track 3/4 (circleline) uphill. not available
- Between S-Bahn platform track 3/4 to S-Bahn platform track 11/12 (circleline) upwards. not available
Potsdam Hbf
Elevators
Regional traffic / long-distance traffic
- Between commercial area Potsdam and S-Bahn platform, track 6 and 7 (centre of the platform) not available Ersatzteilbeschaffung a.B bis vsl 22 KW
Escalators
Regional traffic / long-distance traffic
- From commercial area Potsdam downwards to the regional/long-distance platform (western end of platform), tracks 1 and 3 currently no access for technical Information
- Von den Bahnhofspassagen Potsdam abwärtsführend zum S-Bahnsteig (Bahnsteigmitte), Gleise 6 und 7 not available
Potsdamer Platz
Escalators
Regional traffic / long-distance traffic
- Von der Centrepassarelle upwards to entrance of Leipziger Platz not available
Rathaus Steglitz
Escalators
Urban transport
- From Kuhligkshofstraße (from/to underground) or Berlinickestraße upwards to S-Bahn platform (centre of the platform) not available
Schöneweide
Elevators
Regional traffic / long-distance traffic
- Elevator not available
- to plattform 5/6 not available
- to plattform 1/2 not available
Spandau
Escalators
Regional traffic / long-distance traffic
- From the foyer of the station (Seegefelder Straße) upwards to S-Bahn platform, track 1 and 2 (western corner of the platform) not available
Südkreuz
Elevators
Regional traffic / long-distance traffic
- Between regional- and mainline rail platform, track 7 and 8 (section C) and the upper S-Bahn platform, track 11 and 12 (southeast corner of the platform) not available
Escalators
Urban transport
- From the east entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (southeast corner of the platform) not available
- From the westside entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (nordwestern corner of the platform) not available
- From the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) downwards to the lower level S-Bahn platform, track 1 and 2 currently no access for technical Information
Regional traffic / long-distance traffic
- From regional- and mainline rail platform, track 7 and 8 (centre of the platform) upwards to upper level S-Bahn platform, track 11 and 12 (southeast corner of the platform) not available
- From oberen S-Bahn platform, track 11 and 12 (centre of the platform) downwards to regional- and mainline rail platform, track 3 and 4 (south corner of the platform) not available
- From the upper S-Bahn platform, track 11 and 12 (centre of the platform) downwards to regional- and mainline rail platform, track 5 and 6 (centre of the platform) not available
Wedding
Elevators
Urban transport
- Between Müllerstraße / Lynarstraße / Lindower Straße and S-Bahn platform (western corner of the platform) not available (under construction) bis vsl. Mitte Mai
Zoologischer Garten
Elevators
Urban transport
- to platform 5/6 (S-Bahn) not available vsl. bis 21.05. 2024
U Alt-Mariendorf
Elevators
Urban transport
- intermediate level <> platform not available
U Bismarckstraße
Elevators
Urban transport
- platform U2 direction Pankow <> platform U7 not available
U Boddinstraße
Elevators
- Elevator not available
U Rathaus Neukölln
Elevators
Urban transport
- street <> platform not available
U Spichernstr.
Elevators
Urban transport
- plattform <> street not available
This offer is a service of S-Bahn Berlin GmbH in cooperation with DB Station&Service AG and BVG.